Department: Admissions & Enrolment ServicesReference number: 17-049-A0007Closing date: Friday, May 5, 2017 - 17:00Employment status: OngoingFull or part time: Full-timeCompetition status: Completed Job description: Under general direction from the Manager of Admissions and Enrolment Services, the Admissions Associate plays a key role in providing customer service to prospective students, applicants for RRU academic programs, as well as internal and external clients. The Admissions Associate is responsible for a broad range of functions in support of Admissions and Enrolment Services, and acts as the first point of contact for applicants during the application and enrolment process. Qualifications: Three to five years of related experience (preferably in an academic environment)A dedicated service orientation when dealing with all internal or external clients (i.e., potential learners, applicants, current learners, alumni, associate faculty, fellow RRU staff, agencies, etc.)Excellent communication skills (interpersonal, written and verbal)Ability to multi-task while remaining process driven and outcomes orientedExcellent working knowledge of Word, Excel, Outlook, and the ability to adapt to new systemsA disciplined self-starter, demonstrated by taking initiative where appropriateDemonstrates ability to work with minimal supervisionStrong team ethic with the ability to work well with others and individually Application submission information: This is a regular full-time position working 37.5 hours per week. The position has been evaluated at Grade 2 with a recruitment salary range that starts at $39,590 per annum. The University is also pleased to offer a comprehensive benefits package. To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to: firstname.lastname@example.org with a subject line of:17-049-A0007 – Last name, First nameOr mail to:Human Resources - Career OpportunitiesRoyal Roads University2005 Sooke RoadVictoria, BC V9B 5Y2Fax: (250) 391-2570 Tel: (250) 391-2511The competition began on April 21, 2017 and will close on May 5, 2017; however, the competition will remain open until a successful candidate is found.While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply however, Canadians and permanent residents will be given priority consideration.If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe format.