Admissions Coordinator - Study Group

Department: 
International Study Centre
Reference number: 
SG20
Closing date: 
Friday, March 10, 2017 - 17:00
Employment status: 
Limited term
Full or part time: 
Full-time
Competition status: 
Completed
Job description: 

Royal Roads University and Study Group Canada have partnered in the establishment of the Royal Roads University International Study Centre (ISC). Established in 2011, the ISC delivers a range of programs to international students focused on a combination of academic English as well as undergraduate and graduate preparatory level studies. 

Study Group is recruiting an Admissions Coordinator (full-time permanent) to join the Study Group North America team based on the Royal Roads University campus. 

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JOB PURPOSE 

Provides administrative and customer service support for applicants applying to Study Group’s North American university partner programs. 

 

KEY RESPONSIBILITIES
  • Accurately respond to program and admissions inquiries within agreed time frames
  • Accurately process applications and create records on student enrollment database within agreed time frames
  • Correspond with recruitment partners and sales managers regarding submitted applications
  • Conduct data entry to ensure students’ records are meticulously maintained on student enrolment database and university student enrolment system
  • Assists in preparation and collection of pre-arrival information
  • Take ownership of any customer service issues through to resolution
  • Ensure the Admissions Manager is aware of any potential agent, Centre or market issues to be able to feedback to all relevant staff
  • Identify opportunities to continually enhance the Admissions processes and improve working practices
  • Performs other duties relevant to the effectiveness of the team as directed by the Admissions Manager
Qualifications: 
  • Bachelor’s degree preferred
  • General administrative responsibilities including data entry and document processing
  • Customer and/or student support services
  • Higher education advising, registration and/or admissions a plus
  • Enrolment management database systems experience a plus
  • Fluent in second language preferred
  • Proficient in Microsoft Outlook Word, Excel and Power point
  •  Excellent attention to detail
  • Self-motivated
  • Reliable
  • Creative
  • Customer service oriented
  • Ability to work under pressure
Application submission information: 

If you are interested in applying, please email your cover letter and resume to JFurusho@studygroup.com, mrussell@studygroup.com and aparker@studygroup.com

Closing date for applications is March 10, 2017.

Study Group Canada is an Equal Opportunity Employer.