Charge Hand, Custodial/Housekeeping

Reference number: 
Closing date: 
Thursday, October 20, 2016 - 13:00
Employment status: 
Full or part time: 
Competition status: 
Job description: 

Under general direction, the Charge Hand, Custodial/Housekeeping assists the Supervisor of Custodial/Housekeeping Services with the delivery and supervision of the day to day cleaning activities.  The Charge Hand provides support to the Supervisor regarding operational issues, standards, safety and potential improvements as well an ensuring the communication and implementation of safety policies and procedures with all regular and casual employees.  The Charge Hand participates in special projects and other duties of a similar scope and complexity related to the Custodial and Housekeeping Services. The Charge Hand will at times assist physically with the work in order to ensure meeting operational needs. To be successful in this position, the individual must be able to manage conflict and direct the team in a fair and consistent manner.


To be well suited to the role you will possess the following required qualifications and competencies:


Required qualifications:


  • Grade 12 graduation from a secondary school, or equivalent, plus three (3) years recent experience in an institutional or similar environment performing duties related to the position, or an equivalent combination of education, training and experience.
  • Must have excellent and current knowledge of custodial equipment, chemicals and cleaning processes
  • Proven ability to organize, assign, distribute and check work of the Custodial and Housekeeping staff

  • Must have and demonstrate effective communication skills

  • Demonstrated commitment to customer service excellence

  • Experience and knowledge of Workplace Hazardous Materials Information System (WHMIS) and the use of Material Safety Data Sheets (MSDS).

  • Possession of a valid Class 5 driver’s license in the province of BC.


    Preferred qualifications:


  • Two (2) to three (3) years recent supervisory experience

  • Management skills for Supervisors Certificate or equivalent formal supervisory training preferred.

Application submission information: 

This position is regular full-time working 37.5 hours per week.  The successful candidate must have the ability to work a variety of shifts including evenings and weekends.  This is a CUPE Local 3886 Bargaining Unit position and the hourly rate is $20.91 and the university is pleased to offer a comprehensive benefits package


To apply please forward your cover letter and curriculum vitae (preferably in electronic format) with a subject line of:


16-098-C0004– Last name, First name


Or mail to:

Human Resources - Career Opportunities

Royal Roads University

2005 Sooke Road

Victoria, BC   V9B 5Y2

Fax:  (250) 391-2570 Tel:  (250) 391-2511


The competition began on October 20th, 2016 and will close on October 26th, 2016; however, the competition will remain open until successful candidates are found. 


While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority consideration.

If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe pdf. format.