Coordinator, Student Engagement

Student Services
Reference number: 
Closing date: 
Thursday, February 23, 2017 - 17:00
Employment status: 
Full or part time: 
Competition status: 
Job description: 

Reporting to the Manager, Student Engagement, the Coordinator, Student Engagement develops and delivers services that attract, retain, and support student success. The Coordinator works in a team environment to provide integrated support to Royal Roads students in on-campus, blended and online programs. Specific areas of support include: new student orientation, international student advising, student peer mentor programs, student events and activities, frontline support for student issues and concerns, general student information and communications, and formal liaison with the Royal Roads University Student Association (RRUSA).

Bachelor’s degree in relevant discipline and three years’ experience in a post-secondary setting, or an equivalent combination of education and experience
  • Regulated International Student Immigration Advisor (RISIA) designation an asset
  • Excellent problem solving ability, as well as a high level of diplomacy, tact, and judgment necessary when dealing with difficult situations
  • Demonstrated experience with student service initiation and delivery in a post-secondary environment, particularly with orientation, student activities and student governance
  • Ability to effectively handle student conduct issues, conflicts, incidents, and complaints.
  • Superior communication and interpersonal skills with experience in a diverse setting; demonstrated intercultural competence and practical experience working with individuals and groups from different cultural backgrounds
  • Demonstrated experience with group leadership, project management and event planning
  • Ability to create effective working relationships with students, faculty, and staff
  • Fluency in online learning environments and proficiency with a variety of social media platforms including Facebook and Twitter
  • Strong administrative and financial stewardship skills
  • Ability to work flexible hours (occasional evenings or weekends)
Application submission information: 
This is a regular full-time position working 37.5 hours per week on campus. The position has been evaluated at Grade 3 with a recruitment range that starts at $43,487 per annum. The University is pleased to offer a comprehensive benefit package.
If you are interested in applying for this position, please email your application to: with a subject line of:
17-022 – Last name, First name
Or mail to:
Human Resources - Career Opportunities
Royal Roads University
2005 Sooke Road
Victoria, BC V9B 5Y2
Fax: (250) 391-2570 Tel: (250) 391-2511
The competition began on February 9, 2017 and will close on February 23, 2017; however, the competition will remain open until a successful candidate is found.
While RRU values all applications we receive, only those candidates short-listed for further consideration will be contacted. Royal Roads University is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority consideration.
If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe pdf.