International Contract Training Coordinator

Department: 
Global Marketing & Business Development
Reference number: 
16-017-P0250
Closing date: 
Tuesday, April 5, 2016 - 17:00
Employment status: 
Temporary
Full or part time: 
Full-time
Competition status: 
Completed
Job description: 

Reporting to the Director, International Collaboration & Development, you will support the coordination and the facilitation of the delivery of competitive, leading edge and high quality non-credit/custom programs for international groups. Working in a multi-tasking, team environment, you will be responsible for representing RRU and managing client/customer needs and expectations.

To be well suited for this position you must have excellent organizational abilities, exceptional customer service skills and be technically proficient. As a team player, you must enjoy working with a degree of autonomy and in ambiguity, yet have the competencies to coordinate and integrate a team of staff, faculty, clients and students. You must have a sensitivity and affinity for clients from other cultures, as well as patience and understanding of the difficulties they are encountering as a visitor to Canada and Royal Roads University. This position requires a flexible individual, capable of working evenings, weekends and occasional split shifts to serve customer/learner needs.

Qualifications: 

To be well suited to the role you will possess the following qualifications and competencies:

  • Bachelor’s degree in a relevant field and at least 5 years of experience in the areas of client-centered service, events coordination, and program development and administration; or equivalent combination of education & experience
  • Experience in implementing successful international programs for various client groups
  • Experience in program development and evaluation
  • Demonstrated experience preparing financial reports, analyzing and managing budgets, planning, implementing, and evaluating large programs and events
  • Exceptional communication and interpersonal skills including technical writing skills
  • Demonstrated intercultural competencies through a second language or lived/worked overseas and/or developed and implemented programs for a culturally diverse client group
  • Ability to operate in an environment of aggressive deadlines and multiple priorities
  • Strong diplomatic skills and the ability to exercise sound judgment in interpersonal relations
  • Ability to liaise effectively with a wide variety of stakeholders, both internally and externally, and maintain a professional approach to working relationships and conflict resolution
  • Demonstrated project management skills
  • Advanced computer skills (including MS Office Suite, Basic HTML, & familiarity with database systems such as Agresso and EMS)
  • Ability to work in a creative, driven, team-based, and collaborative environment
  • Ability to work a flexible work schedule.
  • Class 4 driver’s license
Application submission information: 

This is a temporary full-time position working on campus for 37.5 hours per week for approximately 6 months, with the possibility of extension depending on operational need. The position has been evaluated at Grade 3 and the recruitment range starts at $42,864 per annum. 

To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to: rru-career-opportunities@royalroads.ca with a subject line of:

16-017-P0250– Last name, First name

Or mail to:

Human Resources - Career Opportunities
Royal Roads University
2005 Sooke Road
Victoria, BC   V9B 5Y2
Fax:  (250) 391-2570 Tel:  (250) 391-2511

The competition began on March 21, 2016 and will close on April 5, 2016; however, the competition will remain open until successful candidates are found. 

While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority consideration.

If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe pdf. format.