Department: LibraryReference number: 15-105-A0174Closing date: Sunday, September 13, 2015 - 17:00Employment status: TemporaryFull or part time: Full-timeCompetition status: Completed Job description: This is a temporary full time recruitment due to a leave vacancy.Royal Roads University Library is seeking applications from motivated and team oriented individuals for the position of Library Assistant.Reporting to the University Librarian, you will be responsible for coordinating administrative and day-to-day operational functions to support the effective and efficient delivery of library services. The Library Assistant provides superior front-line client service to staff, faculty, students, and visitors on a daily basis in order to ensure that clients can access the library building, collections, and services during posted operational hours. This position is responsible for key operations in the area of front line client service, receiving inquiries and applying policies related to circulation, bookstore, and other service transactions, liaising with Finance staff with respect to accounts receivable and daily cash counts, maintaining user and collection information in the Library system with a high degree of accuracy and attention to detail, and supporting librarians and technical staff in maintaining the library systems, and creating or updating documentation related to library services.This is a temporary full-time position working 37.5 hours per week on campus for approximately thirteen months with the possibility of extension dependent on operational needs. This position is scheduled to work Monday to Thursday 1pm – 9pm, and Fridays 10am – 6pm. The position has been evaluated at Grade 2 with a recruitment range that starts at $38,120 per annum. The university is pleased to offer a percentage of salary in lieu of vacation. Qualifications: To be well suited to the role you will possess the following qualifications and competencies:A Library Technician diploma and a minimum of 2 years’ experience in a library environment (prefer post-secondary), or an equivalent combination of education and relevant experienceA minimum of 3 years’ experience providing high quality direct customer service as a primary role responsibilityFamiliarity with Canadian Copyright Law and its application within a university environment strongly preferredGood working knowledge of MS Office, various internet browsers and computer operating systemsStrong analytical and problem solving skills with ability to implement course of action or make recommendationsStrong attention to detail and a high level of accuracyStrong organizational skillsDemonstrated use of good judgment with ability to make decisions within scope of the positionStrong client focusWell-developed inter-personal and conflict resolution skillsAbility to work independently and as part of a team Application submission information: Please forward your cover letter and resume (preferably in electronic format) to:E-mail: firstname.lastname@example.org Competition # 15-105-A0174orHuman Resources - Career OpportunitiesRoyal Roads University2005 Sooke RoadVictoria, B.C. V9B 5Y2Fax: (250) 391-2570 Tel: (250) 391-2511The competition will begin on August 28, 2015 and will close on September 13, 2015; however, the competition will remain open until a successful candidate is found.While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority consideration.Please note that two of our heritage buildings, including Hatley Castle, have some areas that are not easily accessible to persons who use wheelchairs. Please call 391-2511 for information and assistance if you are dropping off your application in person.If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe format.