Department: Professional and Continuing StudiesReference number: 17-099-A0043 Closing date: Wednesday, October 18, 2017 - 17:30Employment status: TemporaryFull or part time: Full-timeCompetition status: Completed Job description: Reporting to the Manager, Contract Training, the Program Associate provides clerical, technical, and administrative functions in support of the Professional and Continuing Studies unit, its Director, instructors and students. As part of a team, the Program Associate provides day-to-day administrative support to the programs in a dynamic environment with multiple priorities. The position has a strong orientation to projects and cross-functional teamwork, customer service, and the presentation of a positive, professional image for RoyalRoadsUniversity. Qualifications: 3 – 5 years of administrative support experienceExceptional written and oral communication and interpersonal skillsStrong organizational and project management skillsStrong customer service focus when dealing with all internal and external clients (students, faculty, alumni, RRU staff, etc.)Demonstrated attention to detailWell-developed problem-solving skillsAdvanced computer skills (in a PC environment using MS Office), and adaptable to using custom applicationsMust possess a positive attitude and be comfortable working both independently and in a team-based environment while always maintaining a professional approach to working relationships and conflict resolutionDemonstrates ability to work with minimal supervision, takes the initiative where and when appropriate, and works well under pressureIntercultural competence and experience working in an international capacity is an assetFluency in another language an asset Application submission information: This is a temporary full-time position working 37.5 hours per week for approximately 12 months. The position has been evaluated at Grade 2 and the recruitment range starts at $39,590 per annum. The University is pleased to offer a percentage in lieu of vacation. If you are currently enrolled in the RRU Benefits Plan, your coverage will remain unchanged. To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to mailto:firstname.lastname@example.org with a subject line of:17-099-A0043 – Last name, First nameOr mail to:Human Resources - Career OpportunitiesRoyal Roads University2005 Sooke RoadVictoria, BC V9B 5Y2Fax: (250) 391-2570 Tel: (250) 391-2511The competition will begin on October 4, 2017 and will close on October 18, 2017; however, the competition will remain open until a successful candidate is found. While RoyalRoadsUniversity values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply however; Canadians and permanent residents will be given priority considerationYour personal information is collected under the authority of the University Act and is subject to the Freedom of Information and Protection of Privacy Act. Your personal information will be used to record and track your application for this competition and will not be disclosed to any other external third parties unless we are directed to do so by you. For more information regarding the collection and use of your personal information please contact Royal Road’s University’s Privacy Officer at (250) 391-2600 (Extension 4178) or via regular mail at 2005 Sooke Road, Victoria, BC V9B 5Y2If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe format.