Site Organizer

Department: 
Campus Services
Reference number: 
16-024a-G0009
Closing date: 
Thursday, May 19, 2016 - 17:00
Employment status: 
Casual
Full or part time: 
On call
Competition status: 
Completed
Job description: 

Reporting to the Manager, Conferences and Events, your primary responsibility will be to serve as the point of contact for clients hosting events at Royal Roads University and Hatley Park National Historic Site. You will be responsible for identifying potential issues relating to the safety of the client and their guests and implementing solutions quickly and professionally. You will work with other staff such as security, media tech, caterers, and other service providers to ensure the client and their guests have a positive on-site experience; their needs are met or exceeded. During large scale University events, you will provide support, and report to the event coordinator.

To be well qualified for the role you will possess exceptional customer service skills and a welcoming spirit.  Well-developed interpersonal skills will also be required as you will respond to a diverse array of guests to Hatley Park National Historic Park and Royal Roads University.

Qualifications: 

Required Qualifications/Competencies:

  • A minimum of one year’s relevant experience
  • A caring, welcoming attitude towards visitors and a genuine interest in people
  • Excellent verbal and written communication skills and customer management techniques
  • Proven ability to make decisions, solve problems and seek managerial support when required
  • Demonstrated ability to resolve conflicts, respond to unusual requests and/or behaviors, deal with diverse and sometimes difficult people
  • Knowledge of policies and regulations relating to events and the Universities liquor license
  • Knowledge of the history of Hatley Park National Historic Site and Royal Roads University
  • Must be flexible and able to work evenings and weekends
  • Knowledge of WorkSafeBC Health and Safety regulations Knowledge and/or experience with the hospitality, tourism, or film sector considered an asset
  • Fluency or competency in a second language, particularly French, Japanese or Chinese, considered an asset
Application submission information: 

This is a casual, on-call position for coverage of our peak season, 7 day per week operations for an approximate six month term with the possibility of extension.  We cannot guarantee a set number of hours per week.  The hourly wage is $15.00 an hour plus an additional 4% vacation

To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to: rru-career-opportunities@royalroads.ca with a subject line of:

16-024a-G0009 – Last name, First name

Or mail to:

Human Resources - Career Opportunities
Royal Roads University
2005 Sooke Road
Victoria, BC   V9B 5Y2

Fax:  (250) 391-2570 Tel:  (250) 391-2511

The competition began on May 6th, 2016 and will close on May 19th, 2016; however, the competition will remain open until successful candidates are found. 

While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority consideration.

If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe pdf. format.