Department: IT-Services Data and Applications AdministrationReference number: 17-072-T0022Closing date: Thursday, September 21, 2017 - 17:30Employment status: OngoingFull or part time: Full-timeCompetition status: Completed Job description: Reporting to the Manager of IT-Services Data and Applications Administration, the Systems Analyst is responsible for providing tier 3 configuration, monitoring, and support services, and adding value to the University’s on-premise and Cloud-based corporate enterprise applications. The specific set of applications supported by the role may vary between positions.The Systems Analyst is also responsible for analyzing business requirements, automating business processes, integrating data between systems, developing custom solutions and performing all levels of Quality Assurance (QA) and testing. Qualifications: Must have a University degree or College diploma in a computer related field; or equivalent combination of education and relevant experienceA minimum of 2 years’ experience as an Application Administrator, Integration Specialist and/or Programmer AnalystDemonstrated experience in supporting, integrating and testing of third-party systemsExperience building functional specifications and coding to prepared specificationsExperience working with complex data structures and must be able to write database queriesFamiliarity with quality assurance techniques (unit, system, integration and performance testing)Excellent communication and interpersonal skills and a strong customer service orientation - Able to communicate complex and technical information to others in plain languageKnowledge of IT service management, ITIL, project management, system development life cycle (SDLC) and agile development methodologies is preferred Application submission information: This is a regular full-time position working 37.5 hours per week on campus. The position has been evaluated at Grade 3 and the salary will be commensurate with skills and experience. The University is pleased to offer a comprehensive benefit package. To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to: firstname.lastname@example.org with a subject line of:17-072-T0022 – Last name, First nameOr mail to:Human Resources - Career OpportunitiesRoyal Roads University2005 Sooke RoadVictoria, B.C. V9B 5Y2Fax: (250) 391-2570 Tel: (250) 391-2511The competition began on September 7, 2017 and will close on September 21, 2017; however, the competition will remain open until a successful candidate is found. While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority consideration.If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe pdf.