Team Coach

Student and Academic Services
Reference number: 
Closing date: 
Friday, June 26, 2015 - 17:00
Employment status: 
Full or part time: 
Competition status: 
Job description: 

This is a new position

Reporting to the Manager of the Coaching and Counselling Centre, and working closely with the academic units, the Team Coach supports the team-based learning and teaching approach that is identified in Royal Roads University’s Learning and Teaching Model. The Team Coach facilitates face-to-face and online team training (theoretical and practical) with students across programs and faculties; delivers proactive team and individual coaching support; and communicates and documents processes for dealing with team-related problems if and when they arise.

The Team Coach works with the Coaching and Counselling Centre to provide students with the theoretical and practical skills to understand group dynamics and development, give and receive feedback, manage conflict and demonstrate leadership in diverse team environments. The Team Coach also works with the Student Services unit to contribute to departmental student success initiatives and student retention.


To be well suited to the role you will possess the following qualifications and competencies:

  • Bachelor’s Degree in a relevant field, group facilitation and/or coaching training (certification an asset), and three years’ experience working in a post-secondary setting, or an equivalent combination of education and experience.
  • Demonstrated understanding of the theory and practice of group, team and individual coaching, conflict resolution and organizational development.
  • Demonstrated experience with instruction and facilitation in the subject area of groups and teams.
  • Proven skills in areas of problem-solving, conflict management, having difficult conversations and providing feedback with a high level of diplomacy, tact, and judgment.
  • Excellent interpersonal and communication skills, including the ability to deal sensitively with situations that require intervention.
  • Demonstrated intercultural competence, cultural diversity training experience.
  • Strong organization skills and the ability to manage multiple priorities.
  • Ability to build and maintain strong relationships with colleagues – both faculty and staff.
  • Ability to work effectively in both online and face-to-face environments (familiarity with Moodle and Blackboard Collaborate an asset).
  • Flexibility to work on weekends and evenings, as required for residencies and urgent team issues.
Application submission information: 

This is a full-time, regular position, working 37.5 hours per week.  The position has been evaluated at Grade 4 and the recruitment range starts at $53,768 per annum.  The University is pleased to offer a comprehensive benefits package. 

To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to:

Competition # 15-069-P0136
Human Resources - Career Opportunities
Royal Roads University
2005 Sooke Road
Victoria, B.C.   V9B 5Y2
Fax:  (250) 391-2570  Tel:  (250) 391-2511

The competition will begin on June 12, 2015 and will close on June 26, 2015; however, the competition will remain open until a successful candidate is found.  

While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted.  RRU is an equal opportunity employer, committed to the principle of equity in employment.  All qualified candidates are encouraged to apply however, Canadians and permanent residents will be given priority consideration.

Please note that two of our heritage buildings, including Hatley Castle, have some areas that are not easily accessible to persons who use wheelchairs.  Please call 391-2511 for information and assistance if you are dropping off your application in person.

If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe format.