Team Coach

Student Services
Reference number: 
Closing date: 
Thursday, May 26, 2016 - 17:00
Employment status: 
Full or part time: 
Competition status: 
Job description: 

Reporting to the Director, Student Services or designate, and working closely with the academic units, the Team Coach supports the team-based learning and teaching approach that is identified in Royal Roads University’s Learning and Teaching Model. The Team Coach facilitates face-to-face and online team training (theoretical and practical) with students across programs and faculties; delivers proactive team and individual coaching support; and communicates and documents processes for dealing with team-related problems if and when they arise.

The Team Coach works with the Coaching and Counselling Centre to provide students with the theoretical and practical skills to understand group dynamics and development, give and receive feedback, manage conflict and demonstrate leadership in diverse team environments. The Team Coach also works with the Student Services unit to contribute to departmental student success initiatives and student retention.


To be well suited to the role you will possess the following qualifications and competencies:

  • Bachelor’s Degree in a relevant field, group facilitation and/or coaching training (certification an asset), and three years’ experience working in a post-secondary setting, or an equivalent combination of education and experience.
  • Demonstrated understanding of the theory and practice of group, team and individual coaching, conflict resolution and organizational development.
  • Demonstrated experience with instruction and facilitation in the subject area of groups and teams.
  • Proven skills in areas of problem-solving, conflict management, having difficult conversations and providing feedback with a high level of diplomacy, tact, and judgment.
  • Excellent interpersonal and communication skills, including the ability to deal sensitively with situations that require intervention.
  • Demonstrated intercultural competence, cultural diversity training experience.
  • Strong organization skills and the ability to manage multiple priorities.
  • Ability to build and maintain strong relationships with colleagues – both faculty and staff.
  • Ability to work effectively in both online and face-to-face environments (familiarity with Moodle and Blackboard Collaborate an asset).
  • Flexibility to work on weekends and evenings, as required for residencies and urgent team issues. 
Application submission information: 

This is a temporary part-time on-campus position working varying morning, afternoon, and occasional evening and/or weekend shifts for a total of 17 hours per week for a term of approximately 13 months.  The position has been evaluated at Grade 4 and the recruitment range begins at $53,768 per annum (which will be pro-rated for part-time).

To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to: with a subject line of:

16-034-P0252 – Last name, First name

Or mail to:
Human Resources - Career Opportunities
Royal Roads University
2005 Sooke Road
Victoria, BC   V9B 5Y2
Fax:  (250) 391-2570 Tel:  (250) 391-2511

The competition began on May 12, 2016 and will close on May 26, 2016; however, the competition will remain open until successful candidates are found. 

While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority consideration.

If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe pdf. format.