Royal Roads Telephone Instructions



If People Wish to Call You...

  • For extensions beginning with a "2", they can dial (250)391-(your 4 digit extension)


  • For all other numbers, they can dial (250)391-2600 and enter your 4 digit extension when prompted, followed by the "#" sign

If You Wish to Make a Call...

Internal Calls Press 4-digit extension
Local External Calls Press 9 + number
Long Distance CallsWithin North AmericaPress 9 + 1 + area code + number
InternationalPress 9 + 011 + country code + city code + phone number
Operator-Assisted CallsWithin North AmericaPress 9 + 0 + area code + number
InternationalPress 9 + 0 + country code + city code + number
Toll-Free Calls Press 9 + 1 + number
Directory AssistanceLocalPress 9 + 411
Long DistancePress 9 + 1 + area code + 555-1212

*Long distance code provided upon request

To avoid directory assistance charges, try these sites:

Voice Messaging

For your convenience and confidentiality, your workstation is equipped with a voice messaging system.  In order to access your voice mailboxes you will require an itial password.

Please refer to the telephone/voice mail instructions included in your Departmental Orientation Package for more detailed information on recording outgoing messages, retrieving incoming messages and other features of your specific telephone.

To access your voice mail from on campus, select a line and press the "Message" or "MSG" button or dial 2660 (use you office extension when prompted for a room number).

To access your voice mail from off campus, dial 250-391-2703. See HERE for instructions.

For assistance press * while in the mail system.

Emergency Numbers

Police:  911
RRU Campus Security: 
First Aid & Emergency (on-campus only): 
(250)391-2600 x4114
Crime Stoppers Tips Line: 
Poison Control Centre: 

Reporting Telephone Problems

If you have any problems with your telephone system, please contact the help desk by email or phone (250)391-2659 or simply extension 2659.